Contact Us

We’re Here to Help

Have a question about an order, a product or delivery? Our customer support team is here to help.

Whether you need an update on your order, have a question before purchasing, or need help after your purchase, please get in touch and we’ll do our best to assist.

Get in Touch

Customer Support

📧 Email: speidshop@gmail.com

We aim to respond to all enquiries within 1–2 working days.

Order Enquiries

If you're contacting us about an existing order, please include your order number where possible. This helps us find your order and deal with your enquiry more quickly.

For delivery enquiries, please include any tracking information you have received.

Before Contacting Us

You may find the information you're looking for in our:

  • Shipping Policy
  • Returns & Refunds Policy
  • FAQs

These pages contain information about delivery times, returns and frequently asked questions.

Speid's Shop

Practical products for your home, your pets and everyday life.

We’re committed to providing straightforward service, reliable customer support and a simple shopping experience.

Customer Support Hours:
Monday–Friday
9:00am–5:00pm

Please note that our customer support hours exclude UK public holidays.

We look forward to hearing from you.